The patient journey
Admissions is where it starts. Everything else connects to it.
From admissions, three paths run to billing: authorizations and reviews, MDS, and admission agreements. Contracts and payer change detection run alongside, feeding every step. Billing outcomes flow back into the next admission.
04ContractsEvery payer contract, searchable by every team
Feeds every step ↓01Start here
AdmissionsEvery referral, one queueClinical AI readFull VOBIn or out of networkBed managementClinical flags & isolation
02Pre-authorizationBuilt from the packet
03Case managementReviews on schedule
06MDSPre-filled from the chart
05AgreementsSigned electronically
07Payer change detectionOngoing coverage checks
08BillingComing soonEvery path lands here — and closes the loop.
01Start here
AdmissionsOne queue · clinical AI read · full VOB · in or out of network · bed management with clinical flagsPre-authorization→Case management→Billing
MDS→Billing
Admission agreements→Billing
Feeding every stepContracts→ pre-auth · case management · payer changes · MDS · billing
Payer change detection→ case management · billing
BillingComing soonEvery path lands here.
What gets paid, denied or changed flows back into the next admission.
Admissions firstReferral intake, clinical review, benefits, network status and bed placement are the hub.
Three paths to billingAuthorizations and reviews, MDS, and admission agreements each start from what admissions captured.
Contracts alongsideOne library sets network status, authorization rules, review cadence and rates at every step.
Coverage kept currentPlan changes after admission reach case management, and billing once it arrives.
Modules
Eight modules. One patient record underneath.
Start with admissions. Each module you add works from what the previous steps already captured, so nothing is typed twice.
MedFlo AI
One AI across every step. People review what matters.
Use it as a sidekick that answers, suggests and drafts. Or let it work as an agent that submits, calls, drafts and re-checks, and review what it did.
SidekickSuggests · you decide
Ask anything about a patient, a bed or a contract, from any screen.
Can we take R. Morales on East 2?
What does the contract say about wound VAC?
Draft a reply to the discharge planner.
AgentDoes the work · you review
02Submits the pre-authorizationDone
02Calls the payer, writes the answer backDone
03Drafts the concurrent reviewFor review
06Pre-fills MDS items with evidenceFor review
07Re-checks coverageDone