What changes
The day before MedFlo, and the day after.
Without MedFloWith MedFlo
A different referral process in every buildingOne admissions workflow across the portfolio
Contracts saved building by buildingOne contract library shared by every facility
Calling each administrator for today’s censusCensus across every building in one view
Guessing which hospitals actually send admissionsReferral analytics by hospital and by building
Liaison notes in personal spreadsheetsA hospital CRM the whole portfolio shares
Coverage changes handled differently by each business officeOngoing coverage checks on every resident, everywhere
Built for multi-facility operators
One connected systemEvery building works from the same record, from referral through authorization, reviews, MDS and coverage changes.
A shared contract libraryPayer agreements live in one place, so network status, auth rules and review cadence apply the same way everywhere.
Consistent workflowsThe same queue, the same checks and the same hand-offs in every facility — and a simpler path for new staff.
Portfolio visibilityCensus reporting, referral analytics and hospital relationships across every building you operate.
Referral analytics
See which hospitals and payers pay off
Response times, conversion by hospital and denial reasons, across every building. Know where referrals come from, where they are lost and which relationships are worth the next visit.
Referrals by hospitalAll buildings · 30 days
RiversideClinical fit
St. AnneOut of network
LakeviewNo safe bed
CountyAuth denied
Response times and conversion, by building and by hospital
Riverside · hospital relationshipShared across buildings
Liaison visit with the case management teamVisit
R. Morales admitted to ParkviewAdmitted
D. Walsh declined at Northside · dialysisDeclined
Referred to Westgate and BaysideReferral
Discharge planner lunch scheduledFollow-up
Hospital CRM
One relationship, not five
Liaison activity, referrals and outcomes for each hospital are shared across the portfolio — so every building sees the same history and your liaisons show up prepared.
The modules you'll use