By team
Five teams. One patient journey.
Pick the team you work on to see what changes in your day.
One connected record
Each step feeds the next.
Admissions is where the record starts. From there, case managers, MDS coordinators and the business office each pick up the same patient — with the clinical picture, coverage and contract terms already in place.
R. Morales, 78One record · every team
AdmissionsAccepted · bed 204A · in networkDone
Pre-authorizationSubmitted through the payer portalApproved
Case managementConcurrent review draftedFor review
MDS5-day items pre-filled with evidenceFor review
Admission agreementSent to family for e-signatureAwaiting
CoverageOngoing checks · no changesCurrent
BillingComing soonSoon
Admissions starts itClinical needs, verified coverage, network status and the bed are captured once, on the referral.
Three paths from therePre-authorization and case management, MDS, and admission agreements each begin from what admissions captured.
Running alongsideThe contract library and payer change detection feed every step, so terms and coverage stay current.
Billing, coming soonThe same record will carry through to billing.
Shared by every team
MedFlo AIA sidekick that answers and drafts, and an agent that submits, calls payers and re-checks coverage. People review what matters.
Census reportingCensus and daily changes across every building.
Referral analyticsResponse times, conversion by hospital and denial reasons.
Hospital CRMLiaison activity and relationships with every referral source.